IN MOST CASES, ORDERS ARE PROCESSED WITHIN 3-5 BUSINESS DAYS.
SHIPPING AND DELIVERY DATES ARE NOT GUARANTEED UNLESS OTHERWISE SPECIFIED.
ONCE YOUR PACKAGE HAS SHIPPED, YOU WILL RECEIVE TRACKING INFORMATION VIA THE EMAIL PROVIDED WITH YOUR SHIPPING INFORMATION.
Canada Post delivery time is estimated as:
- Regular Delivery: 3 - 15 business days
- Expedited Delivery: 3 - 7 business days
- For International shipping, please allow 2-4 weeks
The above timelines are estimates given to us by Canada Post and may not account for high traffic periods or issues due to COVID-19. Once your order has left our offices, we have no control and cannot be held responsible for delays.
PRODUCT PICK-UP / LOCAL DELIVERY:
We are not currently set up for local pick-up but electric femme™ items are available for contactless local delivery. Orders of $100 or more are eligible for FREE local delivery within 20km of our Calgary Headquarters. Orders under $100 can be delivered for a nominal fee up to $10 with a minimum order of $25 (delivery fee is dependent on proximity to your delivery address). Please email us at firstname.lastname@example.org for more details.